We at Chestnut Learning Limited (“Chestnut Learning,” “we,” “us,” “our”) know that you care about how your personal
information is used and shared, and we take your privacy seriously. By accessing or using the Services (including
without limitation the Chestnut.com website (the “Website”) and the Chestnut Learning mobile application(s) available via the
Apple App Store and the Android Play Store (collectively, the “Chestnut Learning App”, “Chestnut Learning”)), you acknowledge
Your use of Chestnut Learning Services is at all times subject to the Terms of Service. Any terms we use here without
defining them have the definitions given to them in the Terms and Conditions.
treatment of personally identifiable information. This policy does not apply to websites or practices of companies
that Chestnut Learning does not own or control, or to individuals that Chestnut Learning does not employ or manage.
committed to creating a safe and secure online environment for you. 2. We do not sell your personal information to
third parties. 3. We strive to provide you with access to and control over the information you give us, and we take
the protection of your information very seriously. 4. We take extra precautions for our younger learners under the age
of 13, including restricting child accounts to automatically block features that would allow a child to post or
disclose personal information. 5. We do not advertise on Chestnut Learning. We use your information to provide you with a
better learning experience, not to sell you products.
How Chestnut Learning Collects Information
Personal Information You Provide to Us
We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other
wireless device, or that you provide to us in any other way. This information may include, without limitation,
Personal Information such as your name, username, email address, phone number, profile picture, school affiliation and
location, billing and payment information, and any other information necessary for us to provide our Services.
We may collect information that your browser sends whenever you visit our Service(“Log Data”). This Log Data may
include (and not restricted to) your computer’s Internet Protocol (“IP”) address, browser type, browser version, the
pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
Third-Party Analytic Services
Chestnut Learning may use third-party services such as Google Analytics that collect, monitor, and analyze information in order
to increase our Service’s functionality. These third party service providers have their own privacy policies
addressing how they use such information. Chestnut Learning may use the third-party service to collect this non-personally
identifiable information for various purposes, including but not limited to: (i) providing anonymous statistical
analysis of web page traffic patterns; (ii) administration of our services and servers; (iii) allowing for auditing of
our services by third parties; (iv) improving our general services; and (v) ensuring users compliance with our Terms
Cookies are small text files that we transfer to your hardware, through your web browser or app, to (a) speed your
navigation on the Service, (b) recognize you and your access privileges, (c) track your usage and preferences of the
Service, (d) detect the existence of any cookies previously set by our server, and (e) identify certain information on
how and when you accessed the Service such as type of browser, operating system, domain names, IP addresses, and the
Information Obtained from Other Users
We make available certain features on our Properties that allow other Users to provide us information about you. This
information may include Personal Information. Generally, this occurs when parents or teachers provide information
relating to a child user. For example, a parent may register an account for their child and provide us with certain
information, such as the child’s username and birthday.
How Chestnut Learning Uses Collected Information
Chestnut Learning purpose for collecting user’s data, is to provide users with customized experience, tailored content and
features, and also to identify your identity and protect you from fraud. We use data and information, collected from
cookies, usage information, surveys, emails, and others, to enhance our product and develop new ideas.
When Chestnut Learning Shares Information
We may share your information with third-party companies and individuals to facilitate our Service, to provide the
Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are
obligated not to disclose or use it for any other purpose. Examples include sending email, analyzing data, and providing user services.
If Required by Law or for Chestnut Learning, and Others’ Protection
Chestnut Learning may release personal information if it has a good faith belief that access, use, preservation, or disclosure
of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or
enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential
violations thereof; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect
against imminent harm to the rights, property, or safety of Chestnut Learning, its users, or the public as required or
permitted by law.
Merges or Partnerships
If Chestnut Learning becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, your personal
information may be transferred to the purchaser. In such an event, we will provide notice before personal information
User Choices Regarding Collection, Use, and Distribution of Their Information
Sometimes Chestnut Learning sends emails regarding our Products and Services. You can choose not to receive emails or newsletters from Chestnut Learning by clicking the unsubscribe link in any email or by contacting firstname.lastname@example.org.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do
not accept cookies, you may not be able to use some features of our Service.
User Choices Regarding Updating, Correcting, or Deleting Personal Information
If you register and provide Chestnut Learning with Personal Information, you may update, correct, or delete your account
and information at any time by reviewing your profile information from your Dashboard. We advise you to review your
information from time to time, so that you can help keep it as accurate as possible.
You may request deletion or deactivation of your Chestnut Learning account by Contacting us through email@example.com. Please note that some unrevised information may remain in
our records after revision of such information or deletion of your account, or in cached and archived pages. Some
information may remain viewable elsewhere to the extent that it was copied or stored by other users.
We will retain your Personal Information or Children’s Personal Information for as long as your account is active
or as long as needed to provide you the Services; we also may retain and use your information as we deem it necessary
to comply with our legal obligations, resolve disputes, and to enforce our agreements.
We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian (“Parent”) and discovered that your child under the age of 13 has a registered
account with our Properties without your consent, please alert us at firstname.lastname@example.org.
Securing users data and information is very important to us. We take appropriate security measures to protect
against unauthorized access, and to verify your identity before granting your account access or making corrections to
your information. However, please note that this is not a guarantee that such information may not be accessed,
disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We also advise you to create and maintain a strong password to help ensure the security of your account.
Your information, including Personal Information, may be transferred to — and maintained on — computers located
outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ
than those from your jurisdiction.
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts
of England and Wales shall have exclusive jurisdiction over the matter.
Policy on this page.
effective when they are posted on this page.
have provided us, or by placing a prominent notice on our website.
If you have any questions or concerns about the Privacy Statement, please contact us on email@example.com, or call us on UK: +44 (0) 1753 832522, EGY: +20 (2)